A Service Experience Rooted in Convenience:

Contacting Us

Here at Baker Septic, we’re all about making things easy for our customers. That’s why we’ve streamlined our contact process to ensure you can reach out to us quickly and without any fuss.

Should you require immediate help or wish to set up a service appointment, our dedicated phone line is just a call away. Our friendly customer service team is always ready to assist you with any queries or concerns.

In case of less urgent matters or for those who prefer online communication, we’ve got you covered as well. Our ‘Contact Us’ form, located on our website, is simple to use. Just input the required details, and a member of our team will respond promptly.

 

Contact Us

Excellent4.6 Based on 261 reviews from review us onJohn GreenJohn Green ★☆☆☆☆ My wife and I have been using Baker Septic for several years now. We were repeat customers until today, when their tech decided to blindside us with an additional $150 plus tax over and above a previous estimate they had provided for a simple baffle repair. The previous estimate was done during our last septic pump, where the tech suggested a baffle repair and took photos on his tablet at the time of service. Everything was clear as day what the agreement was for, and no additional costs should have ever been added. After calling the office, the tech became agitated and continued pressing us with the additional charge. Meanwhile we called the office as well, only to be told there was no management available to resolve the issue with the discrepancy of the estimate. Needless to say we had the tech leave without completing any work. We have yet to hear from management and why this happened in the first place. There is no accountability whatsoever.Jack WolfeJack Wolfe ★★★★★ ( Written on behalf of Teddy); Baker Septic sent Terry over to our place just a few hours after we left them a message, and he did an amazing job. He communicated better than any worker we’ve had on this property (we’ve had many this year, as we’ve just moved) and answered all of our questions and then some. On top of that, our tanks turned out to be full (and unexpectedly huge) but he handled it like a champ and got our previously-sewage-filling-house in a good enough place for plumbers to look at later this week. We will be going to Baker Septic for our future needs and requesting Terry whenever possible. He was so communicative, helpful, and downright competent. Thank you so much Baker Septic and Terry!Megan GebhardtMegan Gebhardt ★★★★★ Michael answered phone promptly on Sunday for a septic emergency and sent out Rob Stewart within a few hours to diagnose and solve the problem. Great team! Super knowledgeable. I now plan to use Baker Septic for all my septic needs.Kathy SettemKathy Settem ★★★★★ Rob was awesome! Communicated well throughout the process. Was able to pinpoint and fix the problem in one visit saving us some money. Very professional and came to our rescue within a day.Josh GellerJosh Geller ★★★★★ Francisco came out to do our annual inspection. He was very friendly and knowledgeable and gave me good info about how my system worked and how to maintain it. I would definitely recommend Baker Septic to anyone and ask for Francisco to do your job!Peggy ParkerPeggy Parker ★★★★★ All I can say is the company was faced with a few extra, unexpected hurdles -- all from my end -- and managed to clear them with ease. This was my first time ordering service and I had a chaotic morning that could have resulted in me not being able to meet the truck, but I called the office to see if they could nail down the arrival (they offer a four-hour window) so they contacted the driver and texted me right back. Once here, Aaron was that perfect combination of a professional -- he answered my questions quickly with extra relevant info -- who has a happy outlook on life.In other words, he was a pleasure to have here. He offered further information related to my earlier questions and took five minutes to answer questions about the drain field after the tank was pumped. He finished sooner that we expected. At the front end, the office gave me the range of prices, and Aaron elaborated on that once he saw my system.I am happy with the price and especially happy with the quality of work Aaron and the Baker Septic team did. I highly recommend them.George MaddenGeorge Madden ★★★★☆ One of Baker Septic’s employees, Francisco G. was able to accomplish what several other septic companies could not, locating a second tank where others had failed. He proved to be an exceptionally hard worker despite a condensed timeline. There seemed to be a disconnect between him and management, however. Despite an appointment specifically to clean the septic tanks, they sent him out to simply locate and inspect, hence the lost star.Nathan KrammeNathan Kramme ★★★★★ Francisco with Baker Septic really helped my family and I with a septic failure. Me not being the most familiar with septic systems not to mention the complexity of our situation, he provided superior service with knowledgeable advice on how to move forward that gave my family and I peace of mind knowing we would be taken care of.Diane MannDiane Mann ★★★★★ Thank you for sending Rob out! He had my drain cleared in no time at all. 😊 He was professional and very patient with me. I was his last appointment at the end of what was probably a very long day. Yet I was treated with the same care as the first appointment. What a great employee. Rob is why I will call Baker Septic again . 🙂Leslie AshLeslie Ash ★★★★★ Needed septic inspection. Francisco G. kept us informed on time he would arrive. Explained what he was doing and his findings so we understand more how the system works.Found a problem, explained what needed to be done to correct and options for cost containment. ( We had pumping scheduled but repair requires empty tanks so he recommended holding pumping until day of repair so we did not incur second pumping charge, having area dug out prior to repair crew arrival).Received call first thing the next morning from Michael, reviewing findings and to go over estimate. He cancelled pumping so we could review and schedule repair.In this day and age, finding companies with employees who treat their clients with such patience and honesty is priceless!Thank you so very much.Jessica McPhailJessica McPhail ★★★★★ Francisco is very personable, he greeted me and struck up a conversation. He was very pleasant to talk to and very efficient at his task… he informed me of the process and what he needed and left everything very clean for such a dirty job!!! lol. He even put down cardboard on the driveway where he knew the pump truck would drip oil!Much appreciated!!! Thank youDavid BoleyDavid Boley ★★★★★ We were lucky to have Fransisco visit our home when we had a septic tank issue. He arrived the same day we called and went above and beyond with creative problem solving to fix our issues. This is exactly the kind of skilled tradesman you want when you need real help, he was the opposite of just a nameless employee punching the clock. 5 stars all the way! Thank you Baker Septic Plumbing and thank you Fransisco!Doug CrossDoug Cross ★★★★★ Francisco was so friendly and knowledgeable! He explained how our septic system works and what he was doing at each step of the pumping/inspection process. He offered great tips on maintaining our system and his glove game was on point! I feel so much more confident with our system than before he came out. I wouldn't call anyone else for my future septic needs! Thank you!Danielle MDanielle M ★★★★★ Francisco came out on a Sunday when we had a septic emergency! This is our first experience living with a septic tank. We called Baker Septic and the friendly dispatcher sent him out. He was friendly, informative and very knowledgeable. We look forward to using their services for many years! Thank you for the learning experience:)Jonathan FayJonathan Fay ★★★★★ Francisco Gomez was extremely friendly, helpful and professional. He did a great and amazing job of taking care of everything in a super careful way went out of his way to make sure that the driveway and the route to the septic tank was kept clean and did an amazing job on the pump out and then advising me on septic care. I would highly recommend Francisco Gomez and Baker septic to pump your tank. The staff on the phone was very friendly and efficient. They got me scheduled quickly. I have used them in the past, and this type of experience is very typical of their high-quality service.js_loader

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