Baker Septic Tank Pumping | Septic services
(360) 383-0013

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A Service Experience Rooted in Convenience:

Contacting Us

Here at Baker Septic, we’re all about making things easy for our customers. That’s why we’ve streamlined our contact process to ensure you can reach out to us quickly and without any fuss.

Should you require immediate help or wish to set up a service appointment, our dedicated phone line is just a call away. Our friendly customer service team is always ready to assist you with any queries or concerns.

In case of less urgent matters or for those who prefer online communication, we’ve got you covered as well. Our ‘Contact Us’ form, located on our website, is simple to use. Just input the required details, and a member of our team will respond promptly.

 

Contact Us

Excellent4.6★★★★☆ Based on 271 reviews from review us onLiam MLiam M ★★★★★ Mike is the man. He pumped out the tank super fast and he was awesome. Mike showed up same day, was super cool, was nice, worked really hard, and fixed my stuff quickly. Mike and Baker Septic 5 starsDonna EmoryDonna Emory ★★★★★ Aaron came out today to do our required septic inspection. Friendly, knowledgeable, and completely professional, he quickly took care of a couple of unexpected situations, then took a good deal of time afterward to answer questions and give us some reasonable action steps for the care of our system. Highly recommended...thanks, Aaron!Shannon CShannon C ★★★★★ I can't say enough about the great service I received from Baker Septic. From the woman who answered the phone, talked me off the ledge and scheduled same day emergency service to the friendly and knowledgable tech, Rob, who was able to quickly troubleshoot and fix the problem with my system. He arrived before the estimated time, was polite, informative and very patient with me and my inquiries. The invoice was less than I feared and I was left with suggestions without feeling like I was pressured to pay for services that were not immediately necessary. I will be using them for all future septic needs.Ayesha BrookshierAyesha Brookshier ★★★★★ Fern was fantastic and very good at his job! He was kind, respectful, knowledgeable, and easy to talk to. When we encountered an unexpected problem with a broken septic tank lid he spent ample time answering my questions, going through all my options and helping me trouble-shoot ideas, while never feeling pressured. Couldn't be happier - would highly recommend!!Loren ParkerLoren Parker ★★★★★ Today, ace technician Fern came and repaired the baffling baffles in our septic system after doing the county-required inspection. He is very nice, very smart, and worked magic. Thank you, Fern, and thanks to Baker Septic, always my go-to guys in Whatcom County.Deryn MackDeryn Mack ★★★★★ Fern at Baker Septic was outstanding. We had an emergency pump out needed for our system due to a clogged outflow filter apparently. Within two hours of calling on a Saturday morning Fern came and pumped us out and was exceptionally good at helping us thru this "crappy" situation. We highly recommend him and Baker septic for your septic pumping and emergency septic needs.John GreenJohn Green ★☆☆☆☆ My wife and I have been using Baker Septic for several years now. We were repeat customers until today, when their tech decided to blindside us with an additional $150 plus tax over and above a previous estimate they had provided for a simple baffle repair. The previous estimate was done during our last septic pump, where the tech suggested a baffle repair and took photos on his tablet at the time of service. Everything was clear as day what the agreement was for, and no additional costs should have ever been added. After calling the office, the tech became agitated and continued pressing us with the additional charge. Meanwhile we called the office as well, only to be told there was no management available to resolve the issue with the discrepancy of the estimate. Needless to say we had the tech leave without completing any work. We have yet to hear from management and why this happened in the first place. There is no accountability whatsoever.Jack WolfeJack Wolfe ★★★★★ ( Written on behalf of Teddy); Baker Septic sent Terry over to our place just a few hours after we left them a message, and he did an amazing job. He communicated better than any worker we’ve had on this property (we’ve had many this year, as we’ve just moved) and answered all of our questions and then some. On top of that, our tanks turned out to be full (and unexpectedly huge) but he handled it like a champ and got our previously-sewage-filling-house in a good enough place for plumbers to look at later this week. We will be going to Baker Septic for our future needs and requesting Terry whenever possible. He was so communicative, helpful, and downright competent. Thank you so much Baker Septic and Terry!Megan GebhardtMegan Gebhardt ★★★★★ Michael answered phone promptly on Sunday for a septic emergency and sent out Rob Stewart within a few hours to diagnose and solve the problem. Great team! Super knowledgeable. I now plan to use Baker Septic for all my septic needs.Kathy SettemKathy Settem ★★★★★ Rob was awesome! Communicated well throughout the process. Was able to pinpoint and fix the problem in one visit saving us some money. Very professional and came to our rescue within a day.Josh GellerJosh Geller ★★★★★ Francisco came out to do our annual inspection. He was very friendly and knowledgeable and gave me good info about how my system worked and how to maintain it. I would definitely recommend Baker Septic to anyone and ask for Francisco to do your job!Peggy ParkerPeggy Parker ★★★★★ All I can say is the company was faced with a few extra, unexpected hurdles -- all from my end -- and managed to clear them with ease. This was my first time ordering service and I had a chaotic morning that could have resulted in me not being able to meet the truck, but I called the office to see if they could nail down the arrival (they offer a four-hour window) so they contacted the driver and texted me right back. Once here, Aaron was that perfect combination of a professional -- he answered my questions quickly with extra relevant info -- who has a happy outlook on life.In other words, he was a pleasure to have here. He offered further information related to my earlier questions and took five minutes to answer questions about the drain field after the tank was pumped. He finished sooner that we expected. At the front end, the office gave me the range of prices, and Aaron elaborated on that once he saw my system.I am happy with the price and especially happy with the quality of work Aaron and the Baker Septic team did. I highly recommend them.George MaddenGeorge Madden ★★★★☆ One of Baker Septic’s employees, Francisco G. was able to accomplish what several other septic companies could not, locating a second tank where others had failed. He proved to be an exceptionally hard worker despite a condensed timeline. There seemed to be a disconnect between him and management, however. Despite an appointment specifically to clean the septic tanks, they sent him out to simply locate and inspect, hence the lost star.Nathan KrammeNathan Kramme ★★★★★ Francisco with Baker Septic really helped my family and I with a septic failure. Me not being the most familiar with septic systems not to mention the complexity of our situation, he provided superior service with knowledgeable advice on how to move forward that gave my family and I peace of mind knowing we would be taken care of.Diane MannDiane Mann ★★★★★ Thank you for sending Rob out! He had my drain cleared in no time at all. 😊 He was professional and very patient with me. I was his last appointment at the end of what was probably a very long day. Yet I was treated with the same care as the first appointment. What a great employee. Rob is why I will call Baker Septic again . 🙂Leslie AshLeslie Ash ★★★★★ Needed septic inspection. Francisco G. kept us informed on time he would arrive. Explained what he was doing and his findings so we understand more how the system works.Found a problem, explained what needed to be done to correct and options for cost containment. ( We had pumping scheduled but repair requires empty tanks so he recommended holding pumping until day of repair so we did not incur second pumping charge, having area dug out prior to repair crew arrival).Received call first thing the next morning from Michael, reviewing findings and to go over estimate. He cancelled pumping so we could review and schedule repair.In this day and age, finding companies with employees who treat their clients with such patience and honesty is priceless!Thank you so very much.Jessica McPhailJessica McPhail ★★★★★ Francisco is very personable, he greeted me and struck up a conversation. He was very pleasant to talk to and very efficient at his task… he informed me of the process and what he needed and left everything very clean for such a dirty job!!! lol. He even put down cardboard on the driveway where he knew the pump truck would drip oil!Much appreciated!!! Thank youDavid BoleyDavid Boley ★★★★★ We were lucky to have Fransisco visit our home when we had a septic tank issue. He arrived the same day we called and went above and beyond with creative problem solving to fix our issues. This is exactly the kind of skilled tradesman you want when you need real help, he was the opposite of just a nameless employee punching the clock. 5 stars all the way! Thank you Baker Septic Plumbing and thank you Fransisco!Doug CrossDoug Cross ★★★★★ Francisco was so friendly and knowledgeable! He explained how our septic system works and what he was doing at each step of the pumping/inspection process. He offered great tips on maintaining our system and his glove game was on point! I feel so much more confident with our system than before he came out. I wouldn't call anyone else for my future septic needs! Thank you!Danielle MDanielle M ★★★★★ Francisco came out on a Sunday when we had a septic emergency! This is our first experience living with a septic tank. We called Baker Septic and the friendly dispatcher sent him out. He was friendly, informative and very knowledgeable. We look forward to using their services for many years! Thank you for the learning experience:)Jonathan FayJonathan Fay ★★★★★ Francisco Gomez was extremely friendly, helpful and professional. He did a great and amazing job of taking care of everything in a super careful way went out of his way to make sure that the driveway and the route to the septic tank was kept clean and did an amazing job on the pump out and then advising me on septic care. I would highly recommend Francisco Gomez and Baker septic to pump your tank. The staff on the phone was very friendly and efficient. They got me scheduled quickly. I have used them in the past, and this type of experience is very typical of their high-quality service.Kathleen Tutu ma.Kathleen Tutu ma. ★★★★★ "This is the way!" This is the company you want to call! If Francisco Gomez could be cloned the world would be a better place. ☆ But for now Whatcom, Skagit & our Island Counties are lucky to be served by Baker for 40 years with fabulous service. Happy anniversary! 🎈On a personal note: our previous provider isn't licensed anymore so we asked a few of our neighbors who they used and the Google reviews for Baker were consistantly two thumbs up. What a bonus to meet Francisco, he's a real bar raiser! He pleasantly explained the filter system process, added a handle, recommended replacing the lids during the inspection and answered my questions about where I could plant flowers adjacent to the septic area. Francisco's support nailed our choice for future service. 🔆js_loader

Last updated: July 25, 2024

1. Introduction

This privacy notice (“Baker Septic Tank Pumping Inc,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website or any webpage that links to this privacy notice
  • Engage with us in other ways, including sales, marketing, or events

If you have any questions or concerns about this policy, please contact us using the details provided in the Contact Us section below.

2. Summary of Key Points

  • What personal information do we collect? We collect personal information that you provide directly to us or that we gather automatically when you interact with our Services.
  • Do we process sensitive personal information? No, we do not process sensitive personal information.
  • Do we share your data for marketing? No, Best Septic does not sell, share, or distribute your personal information or opt-in data for marketing purposes.
  • How do we process your information? We use your data to provide and improve our Services, communicate with you, ensure security, and comply with legal requirements.
  • How do we keep your data safe? We have implemented security measures, but no online transmission is 100% secure.
  • What are your rights? You have the right to access, correct, or delete your data, as well as to opt out of certain communications.

For more details, please refer to the full policy below.

3. What Information Do We Collect?

We collect personal information in the following ways:

A. Information You Provide to Us

We collect personal information you voluntarily provide when using our Services, including:

  • Contact Information: Name, phone number, email address, mailing address
  • Account Details: Username, password, authentication data
  • Payment Information: Billing address, debit/credit card details (used for service payments)
  • Communication Preferences: Opt-in preferences for emails or text messages

B. Text Messaging & Customer Communication

By opting into our messaging services, you agree to receive text messages from Best Septic, including:

  • Appointment reminders
  • Service notifications
  • Informational updates

Message Frequency: May vary based on your interaction with our Services.
Message & Data Rates: Standard carrier charges may apply.
Opt-Out: You can unsubscribe from text messages at any time by replying “STOP” to any message.

For assistance, contact us at:
📧 Email: [email protected]
📞 Phone: 360-383-0013

C. Information Collected Automatically

When you interact with our website or Services, we may collect:

  • Device & Usage Information: IP address, browser type, operating system, device model, session duration
  • Location Data: Approximate location based on IP address
  • Cookies & Tracking Technologies: Used to improve your experience and provide relevant service updates

4. How Do We Use Your Information?

We use your information for the following purposes:
✔ To provide and manage our Services (e.g., scheduling service appointments, processing payments)
✔ To send service-related communications (e.g., appointment confirmations, billing notices)
✔ To enhance user experience (e.g., improve website performance)
✔ To comply with legal obligations (e.g., fraud prevention, regulatory compliance)

Baker Septic does not sell your personal information to third parties for marketing purposes.

5. Sharing Your Information

We may share your personal information in limited circumstances, such as:

  • With service providers who assist with billing, appointment scheduling, or IT support.
  • To comply with legal requirements (e.g., court orders, law enforcement requests).
  • During business transactions (e.g., mergers or acquisitions).

We do not sell or share your information for marketing purposes.

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and improve website functionality. You can control cookie preferences through your browser settings.

7. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. How Do We Keep Your Information Safe?

We use organizational and technical security measures to protect your personal data. However, no system is 100% secure, so we encourage users to take precautions when sharing information online.

9. Your Privacy Rights

Depending on your location, you may have the right to:
✅ Access and review your personal data
✅ Request corrections to inaccurate information
✅ Request deletion of certain personal data
✅ Opt out of marketing communications

To exercise your rights, contact us at [email protected]

10. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

📧 Email: [email protected]
📞 Phone: 360-383-0013
📍 Mailing Address: Baker Septic Tank Pumping Inc, PO BOX 2128  Ferndale WA 98248

11. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website, and we will notify users of significant changes.

 

TESTIMONIAL

what our happy customers say

Excellent4.6★★★★☆ Based on 271 reviews from review us onLiam MLiam M ★★★★★ Mike is the man. He pumped out the tank super fast and he was awesome. Mike showed up same day, was super cool, was nice, worked really hard, and fixed my stuff quickly. Mike and Baker Septic 5 starsDonna EmoryDonna Emory ★★★★★ Aaron came out today to do our required septic inspection. Friendly, knowledgeable, and completely professional, he quickly took care of a couple of unexpected situations, then took a good deal of time afterward to answer questions and give us some reasonable action steps for the care of our system. Highly recommended...thanks, Aaron!Shannon CShannon C ★★★★★ I can't say enough about the great service I received from Baker Septic. From the woman who answered the phone, talked me off the ledge and scheduled same day emergency service to the friendly and knowledgable tech, Rob, who was able to quickly troubleshoot and fix the problem with my system. He arrived before the estimated time, was polite, informative and very patient with me and my inquiries. The invoice was less than I feared and I was left with suggestions without feeling like I was pressured to pay for services that were not immediately necessary. I will be using them for all future septic needs.Ayesha BrookshierAyesha Brookshier ★★★★★ Fern was fantastic and very good at his job! He was kind, respectful, knowledgeable, and easy to talk to. When we encountered an unexpected problem with a broken septic tank lid he spent ample time answering my questions, going through all my options and helping me trouble-shoot ideas, while never feeling pressured. Couldn't be happier - would highly recommend!!Loren ParkerLoren Parker ★★★★★ Today, ace technician Fern came and repaired the baffling baffles in our septic system after doing the county-required inspection. He is very nice, very smart, and worked magic. Thank you, Fern, and thanks to Baker Septic, always my go-to guys in Whatcom County.Deryn MackDeryn Mack ★★★★★ Fern at Baker Septic was outstanding. We had an emergency pump out needed for our system due to a clogged outflow filter apparently. Within two hours of calling on a Saturday morning Fern came and pumped us out and was exceptionally good at helping us thru this "crappy" situation. We highly recommend him and Baker septic for your septic pumping and emergency septic needs.John GreenJohn Green ★☆☆☆☆ My wife and I have been using Baker Septic for several years now. We were repeat customers until today, when their tech decided to blindside us with an additional $150 plus tax over and above a previous estimate they had provided for a simple baffle repair. The previous estimate was done during our last septic pump, where the tech suggested a baffle repair and took photos on his tablet at the time of service. Everything was clear as day what the agreement was for, and no additional costs should have ever been added. After calling the office, the tech became agitated and continued pressing us with the additional charge. Meanwhile we called the office as well, only to be told there was no management available to resolve the issue with the discrepancy of the estimate. Needless to say we had the tech leave without completing any work. We have yet to hear from management and why this happened in the first place. There is no accountability whatsoever.Jack WolfeJack Wolfe ★★★★★ ( Written on behalf of Teddy); Baker Septic sent Terry over to our place just a few hours after we left them a message, and he did an amazing job. He communicated better than any worker we’ve had on this property (we’ve had many this year, as we’ve just moved) and answered all of our questions and then some. On top of that, our tanks turned out to be full (and unexpectedly huge) but he handled it like a champ and got our previously-sewage-filling-house in a good enough place for plumbers to look at later this week. We will be going to Baker Septic for our future needs and requesting Terry whenever possible. He was so communicative, helpful, and downright competent. Thank you so much Baker Septic and Terry!Megan GebhardtMegan Gebhardt ★★★★★ Michael answered phone promptly on Sunday for a septic emergency and sent out Rob Stewart within a few hours to diagnose and solve the problem. Great team! Super knowledgeable. I now plan to use Baker Septic for all my septic needs.Kathy SettemKathy Settem ★★★★★ Rob was awesome! Communicated well throughout the process. Was able to pinpoint and fix the problem in one visit saving us some money. Very professional and came to our rescue within a day.Josh GellerJosh Geller ★★★★★ Francisco came out to do our annual inspection. He was very friendly and knowledgeable and gave me good info about how my system worked and how to maintain it. I would definitely recommend Baker Septic to anyone and ask for Francisco to do your job!Peggy ParkerPeggy Parker ★★★★★ All I can say is the company was faced with a few extra, unexpected hurdles -- all from my end -- and managed to clear them with ease. This was my first time ordering service and I had a chaotic morning that could have resulted in me not being able to meet the truck, but I called the office to see if they could nail down the arrival (they offer a four-hour window) so they contacted the driver and texted me right back. Once here, Aaron was that perfect combination of a professional -- he answered my questions quickly with extra relevant info -- who has a happy outlook on life.In other words, he was a pleasure to have here. He offered further information related to my earlier questions and took five minutes to answer questions about the drain field after the tank was pumped. He finished sooner that we expected. At the front end, the office gave me the range of prices, and Aaron elaborated on that once he saw my system.I am happy with the price and especially happy with the quality of work Aaron and the Baker Septic team did. I highly recommend them.George MaddenGeorge Madden ★★★★☆ One of Baker Septic’s employees, Francisco G. was able to accomplish what several other septic companies could not, locating a second tank where others had failed. He proved to be an exceptionally hard worker despite a condensed timeline. There seemed to be a disconnect between him and management, however. Despite an appointment specifically to clean the septic tanks, they sent him out to simply locate and inspect, hence the lost star.Nathan KrammeNathan Kramme ★★★★★ Francisco with Baker Septic really helped my family and I with a septic failure. Me not being the most familiar with septic systems not to mention the complexity of our situation, he provided superior service with knowledgeable advice on how to move forward that gave my family and I peace of mind knowing we would be taken care of.Diane MannDiane Mann ★★★★★ Thank you for sending Rob out! He had my drain cleared in no time at all. 😊 He was professional and very patient with me. I was his last appointment at the end of what was probably a very long day. Yet I was treated with the same care as the first appointment. What a great employee. Rob is why I will call Baker Septic again . 🙂Leslie AshLeslie Ash ★★★★★ Needed septic inspection. Francisco G. kept us informed on time he would arrive. Explained what he was doing and his findings so we understand more how the system works.Found a problem, explained what needed to be done to correct and options for cost containment. ( We had pumping scheduled but repair requires empty tanks so he recommended holding pumping until day of repair so we did not incur second pumping charge, having area dug out prior to repair crew arrival).Received call first thing the next morning from Michael, reviewing findings and to go over estimate. He cancelled pumping so we could review and schedule repair.In this day and age, finding companies with employees who treat their clients with such patience and honesty is priceless!Thank you so very much.Jessica McPhailJessica McPhail ★★★★★ Francisco is very personable, he greeted me and struck up a conversation. He was very pleasant to talk to and very efficient at his task… he informed me of the process and what he needed and left everything very clean for such a dirty job!!! lol. He even put down cardboard on the driveway where he knew the pump truck would drip oil!Much appreciated!!! Thank youDavid BoleyDavid Boley ★★★★★ We were lucky to have Fransisco visit our home when we had a septic tank issue. He arrived the same day we called and went above and beyond with creative problem solving to fix our issues. This is exactly the kind of skilled tradesman you want when you need real help, he was the opposite of just a nameless employee punching the clock. 5 stars all the way! Thank you Baker Septic Plumbing and thank you Fransisco!Doug CrossDoug Cross ★★★★★ Francisco was so friendly and knowledgeable! He explained how our septic system works and what he was doing at each step of the pumping/inspection process. He offered great tips on maintaining our system and his glove game was on point! I feel so much more confident with our system than before he came out. I wouldn't call anyone else for my future septic needs! Thank you!Danielle MDanielle M ★★★★★ Francisco came out on a Sunday when we had a septic emergency! This is our first experience living with a septic tank. We called Baker Septic and the friendly dispatcher sent him out. He was friendly, informative and very knowledgeable. We look forward to using their services for many years! Thank you for the learning experience:)Jonathan FayJonathan Fay ★★★★★ Francisco Gomez was extremely friendly, helpful and professional. He did a great and amazing job of taking care of everything in a super careful way went out of his way to make sure that the driveway and the route to the septic tank was kept clean and did an amazing job on the pump out and then advising me on septic care. I would highly recommend Francisco Gomez and Baker septic to pump your tank. The staff on the phone was very friendly and efficient. They got me scheduled quickly. I have used them in the past, and this type of experience is very typical of their high-quality service.Kathleen Tutu ma.Kathleen Tutu ma. ★★★★★ "This is the way!" This is the company you want to call! If Francisco Gomez could be cloned the world would be a better place. ☆ But for now Whatcom, Skagit & our Island Counties are lucky to be served by Baker for 40 years with fabulous service. Happy anniversary! 🎈On a personal note: our previous provider isn't licensed anymore so we asked a few of our neighbors who they used and the Google reviews for Baker were consistantly two thumbs up. What a bonus to meet Francisco, he's a real bar raiser! He pleasantly explained the filter system process, added a handle, recommended replacing the lids during the inspection and answered my questions about where I could plant flowers adjacent to the septic area. Francisco's support nailed our choice for future service. 🔆js_loader
Proudly Serving The Northern Corner of Western Washington

Our Service Area

At Baker Septic, we believe you deserve top-notch septic service to live a quality life. We are proud to serve the community of Western Washington, providing people with high-quality septic cleaning and installation services. As a forward-thinking company, we are committed to providing professional and reliable septic services across the region, anytime & anywhere. We are proudly serving the following communities:

  • Bellingham
  • Ferndale
  • Lynden
  • Birch Bay
  • Blaine
  • Everson
  • Nooksack
  • Mt. Vernon
  • Burlington
  • Sedro Woolley
  • Anacortes
  • Arlington
  • Oak Harbor

Septic emergency in the wee hours? Do not fret as Baker Septic has got you covered!! Our team is fully equipped with the right knowledge and tools to provide prompt and efficient services throughout these regions. At the same time, we dream of building a greener community using eco-friendly practices that make the world a better place to live in. We are always on our toes, responding to your septic needs 24/7.

To request a free price quote, get in touch with us today.

Get in touch
Baker Septic Tank Pumping | Septic services

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Address
5160 Industrial Pl #105 FERNDALE, WA 98248
(360) 383-0013
[email protected]
BAKER SEPTIC
5160 Industrial Pl #105
FERNDALE , WA , 98248
(360) 526-0085